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Author Topic: How to troubleshoot windows cannot connect to HP Printers  (Read 78 times)

techcarehp

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How to troubleshoot windows cannot connect to HP Printers
« on: July 25, 2019, 12:12:46 PM »
Sometimes when you send a document to a network printer, you see a prompt on your screen ‘Windows cannot connect to printer’ accompanied by ‘access is denied’ with the above message. It generally happens primarily because of the printer configuration, and there could be other reasons as well. To resolve this problem, you need to follow the steps given below:
Steps to troubleshoot windows cannot connect to printers are:
-   You need to copy mscms.dll
-   You will have to create a new local port
-   You will be required to remove the printer drivers
-   And you can also restore your computer to an earlier time
If you carefully follow the steps mentioned above, you will be able to fix this issue easily. But if it couldn't help you, you can get in touch with HP Tech Support Phone Number to get assistance by the professional experts.
For any HP issues contact: - HP Customer Service Number

ellawatson480

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Learn the steps for Printer driver installation from 123.hp.com/setup
« Reply #1 on: August 14, 2019, 11:27:05 AM »
To know how to install the Printer driver, you can either visit 123.hp.com/setup or can follow the below steps for more clarification.
1. Go to the "Start" menu.
2. On the search menu bar, write "Add printer".
3. A new window will open asking which type of printer you need to install.
4. If you select network connection, then choose the option saying "Add a network wireless or Bluetooth printer".
5. Tap on use an existing port.
6. Click on the "Next" option.